Change log

Every licensing shift, on the record.

Public metadata is always free. Old vs new model, cost impact and the negotiation playbook are reserved for subscribers.

9 changes

Adobe

Creative Cloud (Firefly)

Major

Adobe meters generative credits separately from Creative Cloud

Adobe is separating Firefly generative credits from the base Creative Cloud entitlement. Included monthly credits are being reduced and top-up packs introduced, gating heavy generative workflows behind consumption pricing.

Feature gating1 Nov 2026
Analysis for subscribers

Twilio

Twilio Programmable Messaging

Major

Twilio raises A2P messaging and carrier pass-through fees

Twilio is increasing per-segment messaging fees and passing through higher US carrier A2P fees. Consumption-driven communications budgets should be re-forecast for Q4 and into next year.

Price increase15 Oct 2026
Analysis for subscribers

Snowflake

Snowflake Data Cloud

Major

Snowflake raises Standard credit price and retires legacy discounts

Snowflake is increasing the on-demand Standard edition credit rate by roughly 8% and sunsetting several legacy capacity discount tiers at renewal. Capacity buyers on older contracts face a step change at their next commit.

Price increase1 Oct 2026
Analysis for subscribers

Atlassian

Jira & Confluence Cloud

Moderate

Atlassian introduces new user-band cliff at 10,000 seats

Atlassian is restructuring Cloud user bands, adding a new pricing break above 10,000 users and adjusting per-user rates in the 5,001-10,000 band. Large tenants near the boundary should re-model before renewal.

Tier restructure20 Sept 2026
Analysis for subscribers

HubSpot

HubSpot Suite

Moderate

HubSpot splits core and paid seats across all hubs

HubSpot is extending its core-seat / paid-seat model across every hub. View-only 'core' seats are free but paid seats now carry the full per-hub cost, changing how teams allocate access.

Tier restructure5 Sept 2026
Analysis for subscribers

Salesforce

Agentforce / Einstein

Major

Agentforce moves from per-seat to per-conversation consumption

Salesforce is retiring the flat per-seat Agentforce add-on and moving to a consumption model billed per resolved conversation, with a minimum annual credit commitment. Expect budgeting to shift from headcount to interaction volume.

Seat → consumption1 Sept 2026
Analysis for subscribers

Microsoft

Microsoft 365 Copilot

Moderate

Microsoft 365 Copilot minimum commitment dropped, price held

Microsoft has removed the 300-seat minimum for M365 Copilot and now allows monthly commitment via CSP, keeping the $30/user headline. A quiet but meaningful concession for mid-market buyers previously priced out.

Licensing terms15 Aug 2026
Analysis for subscribers

Okta

Okta Workforce Identity

Minor

Okta clarifies MAU counting for dormant identities

Okta has updated its definition of a monthly active user to exclude fully deactivated identities from the billable count. A small but welcome clarification for organisations with high staff churn.

Licensing terms10 Aug 2026
Analysis for subscribers

Datadog

Datadog Log Management

Moderate

Datadog adds per-GB pricing for ingested logs on Pro

Datadog is adjusting log ingestion and indexing rates on the Pro tier and tightening the retention multiplier. High-volume log environments should re-check their exclusion filters and retention policies.

Price increase1 Aug 2026
Analysis for subscribers
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